Booking Policy

• Check-in: from 4:00 pm
• Check-out: by 10:30 am
• Minimum stay: 3 nights
• Deposit at booking: 30%

Booking confirmation

Your booking is confirmed once:

• the booking form has been completed;
• the required payment has been received; and
• written confirmation has been sent by us.

Payment

A deposit of 30% is required to secure your booking. The remaining balance is due 8 weeks before arrival. For bookings made within 8 weeks of arrival, full payment is required at the time of booking.

Cancellation policy

More than 8 weeks before arrival: deposit refundable less a €50 administration fee.

8 weeks or less before arrival: payments are non-refundable unless the property is re-booked. If we are able to re-let the property for the same dates, we will refund any monies paid, less a €50 administration fee.

We strongly recommend that guests take out comprehensive travel insurance.

Arrival & departure

Check-in: from 4:00 pm. Check-out: by 10:30 am. Alternative times may be possible by prior arrangement.

Maximum occupancy

The number of guests must not exceed the maximum occupancy stated for each property unless agreed in advance: Fistiki House sleeps 6, Fistiki Studio sleeps 2.

House rules

We ask guests to treat Fistiki House & Studio with the same care and respect they would their own home. Please:

• Respect our neighbours.
• Keep noise to a reasonable level, particularly after 10:00 pm.
• Leave the property reasonably clean and tidy.
• Report any breakages or maintenance issues promptly.

Smoking

Smoking and vaping are not permitted inside the buildings. Smoking is permitted outside using suitable ashtrays.

Pets

Well-behaved pets may be accepted by prior agreement only. Guests are responsible for ensuring pets do not cause damage or disturbance.

Parties & events

The property may not be used for parties, weddings or events without prior written permission.

Damage

Guests are responsible for any damage beyond normal wear and tear. The cost of repairs or replacement may be deducted from the damage deposit.

Lost property

Any items left behind will be kept for one month where practical. Guests are responsible for postage costs if they wish items to be returned.

Force majeure

We cannot be held responsible for circumstances beyond our reasonable control, including extreme weather, ferry cancellations, natural disasters, pandemics or government restrictions.

Complaints

If any issue arises during your stay, please let us know immediately so we have the opportunity to resolve it as quickly as possible. Our aim is for every guest to have a relaxing and memorable stay on Aegina.